Privacy Statement - Web

Why do we process personal data?

We collect and process personal information in order to offer visitors to our websites the services and products they request. We also want to offer better and more relevant content to the individual customer, as well as create good and long-lasting relationships with our existing customers.

When do we process personal data?
Below you will find a list of when and how we process personal data in the individual cases. Note that all processing is based on consent, with the exception of the collection of data at the time of purchase, where certain information must be provided in order to complete the purchase. In this case, the basis for processing is the conclusion of an agreement.

Newsletter:
Where: Newsletter
What is saved: Email address.
Use of personal information: To send out newsletters.
Storage time: Indefinitely. Until you unsubscribe from the newsletter or request deletion.
Basis for treatment: Consent.
Security: The information is stored on a secure server. Contact us for further information on safety.
Data processor (third party): -

Contact form / customer inquiries:
Where: Contact form in the website
What is stored: First name, last name, telephone number, e-mail + inquiry.
Use of personal information: The information is used to be able to respond to your inquiry. If you have previously submitted an inquiry registered with the same name, telephone number or e-mail address, we will be able to see your inquiry history. We do this to be able to answer your questions better, especially if they are related to previous inquiries or purchases.
Storage time: The information associated with your inquiries is stored for as long as is necessary to be able to answer your inquiries.
Basis for treatment: Consent.
Security: The information is stored on a secure server. Contact us for further information on safety.
Data Processor (third party): tawk.to, ClickUp

Cookies:
This website uses cookies, or so-called cookies, to give you a better user experience in all channels. Use of cookies is based on consent through cookie settings in your browser, as well as your continued use of our pages. Are you curious about our use of cookies, as well as how you control the use of these?

What is the online store's treatment basis?
DAXAP AS processes certain types of personal information. You will find the types of data we process in the overview above. Our basis for treatment is in most cases consent, with one exception. This means that we collect and process personal data based on the consent of the data subject.

Your rights access to your own personal information:
If you are registered in our systems, you have the right to access the data we have about you, should you wish to do so. This means that you can have the data sent to you, or you can be informed where you can find this data. In some cases, we may need to request additional information about you in order to verify your identity before you can gain access. Contact the treatment manager if access is desired.

Correction of own personal information:
If you are registered in our systems, and perceive that we have registered incorrect information about you, you have the right to have this data corrected, or you can have access to correct this yourself. In some cases, we may need to request additional information about you in order to verify your identity before you can gain access. Contact the treatment manager if correction is desired.

Deletion of own personal information:
If you are registered in our systems, but want us to delete the information we have about you, you have the right to do so. If you wish to delete your data, please contact us via e-mail address info@daxap.no. We reserve the right that in some cases there may be reasons why the data can not be deleted immediately, if you have entered into a contract with us, and this data is necessary for the maintenance of this contract. In some cases, we may need to request additional information about you in order to verify your identity before you can gain access. Contact the data controller if deletion is desired.
Limit processing of own personal data:

If you are registered in our systems, and wish to limit the processing of your personal data, you have the right to request this. You can request that certain forms of treatment be discontinued, or you can request that we end all treatment. We reserve the right that in some cases there may be legal reasons why such restriction of treatment can not be performed. Deletion of data can then be an alternative, if a general restriction is not possible according to current regulations. In some cases, we may need to request additional information about you in order to verify your identity before we can make the changes. Contact the treatment manager if limitation of treatment is desired.

Data portability:
If you are registered in our systems, and the collection and processing of this personal information is performed automatically and is based on consent, you have the right to transfer this information to other suppliers. You can request this from us, and you then have the right to receive this information in a structured, commonly used and machine-readable format. You may also have the right to have this data transferred directly from us to another provider, if this is technically possible. In some cases, we may need to request additional information about you in order to verify your identity before we can do so. Contact the data controller if transfer or transfer of your personal information is desired.

Withdraw consent to the processing of own personal data:
With the exception of information you provide in connection with purchases, all processing of personal data by Daxap AS is based on consent. You have the right to withdraw your consent at any time, and the processing of this personal data for the relevant purpose shall then cease. If the information is only used for the purpose from which you withdraw your consent, the information must also be deleted. In some cases, we may need to request additional information about you in order to verify your identity before we can do so. Contact the data controller if you wish to withdraw your consent to one or more processing of personal data.

Complaint about processing of own personal data:
If you wish to complain about the way your information is processed, or anything else related to your personal information, you have the right to do so. We hope you want to send an e-mail or otherwise contact the data controller (the contact information for the data controller can be found at the top of this page). The data controller is responsible for safeguarding your rights, and helps you with whatever you may be wondering about.
You also have the right to contact the Norwegian Data Protection Authority if you disagree with decisions or treatment methods at Daxap AS.

DAXAP AS

926 789 414